Parcourir les catégories
Explorer
Fiverr Pro
Français
$
USD
Kenyon J
@ken75johnson
Customer Success Operations Leader
États-Unis
Anglais
À propos de moi
I am a results-driven operations and customer success leader with an MBA and over 10 years of experience scaling teams and building operational infrastructure. I specialize in managing large-scale account portfolios and driving process improvements that allow organizations to grow efficiently.
Compétences
Kenyon J
hors ligne •
Temps de réponse moyen de 4 heures
Voir mes services
Stratégie commerciale et innovation
I will audit small business operations and deliver a custom sop improvement plan
CV
I will write a powerful ats optimized resume for your target job
Expérience professionnelle
Store Operations Manager
The Home Depot • Temps plein
Feb 2016 - Mar 2019 • 3 yrs 1 mo
Directed operations across multiple departments with a team of 50+ associates. Drove a 72% improvement in team productivity and consistently exceeded corporate sales targets by 5–12%. Resolved high-level customer escalations with a 95% satisfaction rate and corrected inventory discrepancies by 85% through process redesign and rigorous documentation standards.
