k
kenespora

Ken Espora

@kenespora

Virtual Assistant for Kajabi Email Marketing Automation and Social Media

Philippines
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi! I'm Ken, a Virtual Assistant with 3+ years of experience supporting online businesses. My background includes customer support, email marketing, Kajabi website management, social media scheduling, and automation using Zapier. Before becoming a VA, I worked in the telecommunications industry handling technical support, customer service, and quality assurance. I help entrepreneurs manage their digital platforms, streamline workflows, and improve customer experience so they can focus on growing their business.... Plus d’infos

Compétences

k
kenespora
Ken Espora
hors ligne • 
Temps de réponse moyen de 2 heures

Voir mes services

Assistance générale
I will manage your kajabi, email marketing, automation and social media
De25 $US / projetPlus de détails

Expérience professionnelle

Virtual Assistant

Freelancer • Freelance

Nov 2022 - Present • 3 yrs 7 mos

Responsibilities: • Managed Kajabi websites and uploaded course content • Set up email newsletters and email campaigns • Created automation workflows using Zapier • Scheduled and posted social media content • Managed engagement and responded to messages/comments • Assisted in Facebook ad campaigns during product launches • Organized events and sent email confirmations to participants

Technical Support, Customer Support & Quality Assurance

Teletech, 247.ai and Satellite Office • Temps plein

May 2013 - Oct 2022 • 9 yrs 5 mos

Responsibilities: • Provided technical support for broadband and mobile services • Assisted customers with troubleshooting connectivity issues • Handled customer inquiries and complaints professionally • Managed support through phone, email, and chat • Promoted to Quality Assurance reviewing agent performance and service quality