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CRM Specialist
Fiverr • Freelance
Sep 2024 - Present • 1 yr 10 mos
Before moving into automation and CRM work, I spent 4 years in sales and customer service, where I dealt directly with the exact problems I now solve for clients: leads going cold, customers slipping through the cracks, and manual follow-up eating up hours that should go toward closing deals. That experience is why my automations aren't just technically correct, they're built around how sales and support teams actually work day to day. I know what it feels like to lose a lead because nobody followed up in time, which is exactly what I now prevent for clients using GoHighLevel, n8n, Zapier, and Clay.