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Explorer
Fiverr Pro
Français
$
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Kiersten G
@kiersten_guild
Flight Attendant
Suède
Français, Anglais
À propos de moi
I am a customer-focused multilingual professional with extensive experience in customer service, client relations, sales, and conflict resolution. I have a proven ability to manage high-volume customer interactions with professionalism and accuracy.
Compétences
Kiersten G
hors ligne •
Voir mes services
Articles et blog
I will write engaging travel or customer experience blog articles
Expérience professionnelle
Flight Attendant
Air Canada • Temps plein
Jan 2019 - Present • 7 yrs 4 mos
Delivered exceptional customer service to passengers in fast-paced, high-pressure environments. Managed premium Business Class service while maintaining professionalism and attention to detail. Resolved customer concerns and in-flight conflicts efficiently and discreetly. Assisted passengers with individual requests, ensuring positive customer experiences and satisfaction. Maintained accurate safety documentation and adhered to strict operational procedures. Collaborated with team members to ensure smooth daily operations and excellent service delivery. Built strong rapport with customers through effective communication and personalized support.
Universal Banker
Scotiabank • Temps plein
Sep 2017 - Jan 2019 • 1 yr 4 mos
Assisted customers with banking services, account support, and financial product solutions. Processed transactions and maintained accurate customer records with attention to detail. Provided professional support while handling confidential customer information. Exceeded quarterly sales goals by 20%, resulting in two promotions. Resolved customer issues efficiently while maintaining high satisfaction levels. Educated customers on products and services tailored to their individual needs.
