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Kishan ram
@kishanram783
IT support
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Anglais
À propos de moi
I am a Desktop Support and Networking Associate with 2+ years of hands-on IT experience. I provide professional support for Windows, hardware, software, printers, Outlook, system troubleshooting, and remote technical assistance. I also have associate-level networking experience with LAN/WAN, TCP/IP, IP configuration, DNS, DHCP, Wi-Fi, routers, switches, and basic Cisco troubleshooting. My goal is to provide fast, reliable, and professional IT solutions with clear communication.
Compétences
Kishan ram
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will provide professional desktop support and network troubleshooting
Expérience professionnelle
Associate customer support engineer
IFFCO • Temps plein
Aug 2024 - Present • 2 yrs
Afoserve – Associate customer support engineer Successfully resolved desktop, hardware, software, printer, and network-related technical issues for end users. Improved issue-resolution efficiency through systematic troubleshooting and remote support. Supported LAN connectivity, IP configuration, DNS, DHCP, Wi-Fi, and basic router/switch troubleshooting. Performed preventive maintenance and system health checks to improve system reliability. Assisted users with Windows, Microsoft Office, Outlook, peripherals, and other IT-related issues. Supported network connectivity and helped minimize user downtime by responding to technical issues promptly. LRS Services – Associate Customer Support Engineer Provide day-to-day Desktop Support and IT troubleshooting for users and business systems. Troubleshoot Windows, hardware, software, printer, Outlook, and network connectivity issues. Support LAN, TCP/IP, DNS, DHCP, IP configuration, and basic networking requirements. Perform system health checks, preventive maintenance, and technical troubleshooting. Provide professional remote and onsite support while maintaining service quality and timely issue resolution. Assist with network devices, workstation configuration, and general IT infrastructure support.
