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À propos de moi
I'm an experienced IT Support Technician specializing in Microsoft 365, Windows 11, and helpdesk troubleshooting. I create professional SOPs, troubleshooting guides, knowledge-base articles, and step-by-step technical documentation.
My expertise includes Outlook, Teams, OneDrive, MFA, user onboarding/offboarding, and ticket documentation.
I help IT teams simplify complex procedures, resolve issues efficiently, and deliver consistent, reliable technical support.... Plus d’infos