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Explorer
Fiverr Pro
Français
$
USD
Samat
@kwarta
Customer Experience Consultant
Kirghizistan
Anglais, Russe, Français
À propos de moi
I help small businesses improve their customer experience by identifying where customers get confused, frustrated, or drop off. I analyze onboarding flows, customer communication, and support interactions to uncover friction points and find practical ways to improve service quality and retention. My approach focuses on clear analysis, prioritized recommendations, and realistic improvements your team can implement. I don't just identify problems; I help you understand why they happen and what actions will create the biggest impact.
Compétences
Samat
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Cartographie de l'Itinéraire du Client
I will audit your customer experience
Portfolio
Expérience professionnelle
Online Tutor
Self Employed • Freelance
Jul 2022 - Present • 4 yrs
✓ Deliver tailored English programs for international clients using structured methods, clear objectives, and measurable outcomes. ✓ Manage client schedules, prioritize requirements, and maintain progress tracking systems to ensure effective support. ✓ Improve client experience through standardized assessments, feedback systems, and organized service processes.
