l
lamaaar

Hebs

@lamaaar

Trilingual VA Back Office and Customer Support

Maroc
Français, Arabe, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi! I’m Hiba, a trilingual VA & Back Office Specialist from Morocco 🇲🇦 With 1 year at Concentrix, I handled back-office operations, complex client files, and mediated disputes between clients and providers. What I offer: ✅ Back office & file management ✅ Data entry & document processing ✅ Complaint handling & dispute resolution ✅ Email & chat support Why me? I’m fluent in English, French & Arabic, detail-oriented, fast and reliable. Let’s work together! 🚀... Plus d’infos

Compétences

l
lamaaar
Hebs
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Messagerie et envoi d'e-mails
I will provide trilingual back office support and virtual assistant services
De15 $US / projetPlus de détails

Expérience professionnelle

Concentrix

back office agent

Concentrix • Temps plein

Sep 2025 - Present • 1 yr 1 mo

Managed and tracked complex client files in a fast-paced environment, ensuring accuracy, quality and compliance at every step. Handled customer inquiries, processed refunds and resolved disputes as an official mediator between clients and service providers. Delivered reliable back-office support across documentation, data entry and administrative procedures.