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Latassia Miller
@lattymiller13
Graphic Design, Data Entry, Research
Jamaïque
Anglais
À propos de moi
Hello, I am Samantha Miller.
As a results-driven Customer Service Representative with over 5 years of experience in the BPO sector, I bring a strong passion for delivering exceptional customer experiences. My expertise spans Customer Service, Inbound/Outbound operations, Data Entry, team mentoring, Graphic Design, and Appointment Setting. Committed to professional growth, I stay updated on industry trends and best practices. Currently pursuing an Associate Degree in Business Administration, I am eager to connect with professionals who share my enthusiasm for customer service excellence.
Compétences
Latassia Miller
10 $US/heure
hors ligne •
Voir mes services
Cartes de visite et print
I will create a business cards for you
Menu
I will create attractive food menus
Vous souhaitez travailler sur une base horaire ?
Dites à Latassia Miller ce dont vous avez besoin.
10 $US
/
heureExpérience professionnelle
Customer Service Representative
Sagility • Temps plein
Apr 2024 - Present • 2 yrs 1 mo
Provided accurate information and guidance to customers via , Email, or Voice. Premier Consultant Resolved an average of 50+ customer inquiries per day with a 95% resolution rate, achieving a90% customer satisfaction score. Reduced response time by 20% through streamlined processes.
Customer Service Representative
Ibex Grand • Temps plein
Jan 2022 - Oct 2023 • 1 yr 9 mos
Provided accurate information and guidance to customers via, Email, or Voice. Premier Consultant Resolved an average of 50+ customer inquiries per day with a 95% resolution rate, achieving a90% customer satisfaction score. Reduced response time by 20% through streamlined processes. Mentor
42 Avis
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Worked efficiently and effectively to complete my calling needs! Was responsive and respectful all the way through and provided a spreadsheet for calls she made with details on what happened during the call. 5/5
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