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Luis D Jesus P.
@lc_djesuspx
Multilingual Customer Support Specialist for Travel Hospitality PT ES EN
Espagne
Portugais, Espagnol, Anglais
À propos de moi
I help businesses provide professional and empathetic multilingual customer support (Portuguese, Spanish and English).
With 9+ years of experience in international hospitality and reservations, I understand how important fast response times, clarity and customer satisfaction are.
I can support your business with:
• Email & chat customer support
• Reservation management
• Administrative assistance
• Follow-ups & client communication
• Translation PT–ES–EN
Let’s improve your customer experience together.
Compétences
Luis D Jesus P.
hors ligne •
Voir mes services
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I will provide multilingual customer support for travel and hospitality businesses
Portfolio
Expérience professionnelle
Reservations Agent and Customer Support Specialist
Meliá Hotels International • Temps plein
Jun 2016 - Present • 9 yrs 11 mos
Managed international reservations and provided multilingual customer support in Portuguese, Spanish and English. Handled email and phone communication with clients from different markets, ensuring fast response times and high customer satisfaction. Resolved booking issues, modifications and complaints with professionalism and empathy. Worked with CRM and internal reservation systems while maintaining structured administrative follow-ups.
