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lenapham0493

Lena Pham

@lenapham0493

Senior Product Development , QA Manager, Senior PLM Vietnam Furniture Supply

Vietnam
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I’m Lena — a Senior PD/QA Manager with 10 years of experience in furniture I specialize in sofas, wood, metal, weaving, and mixed-material products. With strong knowledge of BIFMA and EN standards, I ensure quality, safety throughout the entire process, from PD to final inspection.I help buyers minimize defects, reduce the risk of costly recalls, and build reliable partnerships with Vietnam manufacturers. From sourcing and PD to inspections and detailed QC reports I provide reliable, detail-oriented support at every stage — helping you achieve quality products with greater confidence.... Plus d’infos

Compétences

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lenapham0493
Lena Pham
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Temps de réponse moyen de 2 heures

Voir mes services

Gestion de projet
I will do sourcing, development, pre shipment inspection in vietnam
Recherche d'utilisateurs et d'informations
I will be your sourcing , QA, pd in vietnam

Portfolio

Expérience professionnelle

Senior Product Development | QA manager | Senior PLM / Supply Chain

Rovex • Temps plein

May 2018 - Mar 2026 • 7 yrs 10 mos

What I Do I’m a Senior Product Development & QA Manager with 10+ years of indoor and outdoor furniture experience, specializing in sourcing, product development, quality assurance, and supplier management. • Sourcing & Negotiation: Identify suppliers and negotiate costs, MOQs, and business terms. • Product Development: Manage projects from concept to mass production, including CAD reviews, PPS/Pilot Run sampling, and sample approvals. • Quality Assurance: Conduct final inspections based on AQL Level II or 20% inspection requirements. • Order Management: Follow production progress through final inspection and shipment. • Technical Coordination: Verify specifications with technical teams and communicate approved updates to suppliers. Standards & Testing Expertise Practical application of BIFMA (US) and EN 581/582 (Europe) standards, with hands-on factory testing experience. • General: Loading, stability, firmness, carton drop testing (ISTA 1A/B, 2A/B, 3A/B, 6A/B), and applicable tip-over testing (ASTM F2057-23). • Chairs: Backrest strength, seating impact drop/static load, leg strength, arm strength, and front stability. • Tables: Impact drop, stability, and tip-over. • Nightstands, Dressers & Highchairs: Loading and applicable tip-over tests. • Sofas: Loading, impact drop, and stability tests. Key Achievements • Reduced customer claim rates from 20% to 4% through systematic QC and continuous improvement. • Built and standardized quality systems based on BIFMA requirements. • Developed cost-effective sourcing strategies to improve product quality and profitability. • Built a qualified QA team, growing from 2 to 12 professionals. Why Work With Me I combine hands-on factory-floor experience with strong technical and standards knowledge to deliver practical, actionable solutions—not just checklists. I help buyers reduce defects, manage supplier performance, minimize risks, and develop safe, durable, compliant products.