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Leo F.
@leo_fajardo
Technical Support Specialist
Honduras
Espagnol, Anglais
À propos de moi
I am a Technical Support Specialist with more than five years of experience providing face-to-face and remote support to over 150 users. I specialize in Linux server configuration for POS systems, hardware and software troubleshooting, and network support. I am currently studying Systems Engineering and possess intermediate knowledge in infrastructure, web development, and virtualization.
Compétences
Leo F.
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will provide professional remote IT support for windows pcs
Sites Web personnalisés
I will create a modern responsive HTML CSS javascript website
Expérience professionnelle
IT Support Specialist
Sherwin-Williams • Temps plein
May 2021 - Present • 5 yrs 3 mos
• provide face-to-face and remote technical support to more than 150 users distributed in 22 branches. • install, configure, and maintain Linux servers used by the POS system. • diagnose and solve hardware, software, printers, networks and peripherals incidents. • install, configure, and perform preventative and corrective maintenance on desktops and laptops. • set up equipment, access and tools for new collaborators during the onboarding process. • Escalated complex incidents to regional teams to ensure operational continuity.
