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Explorer
Fiverr Pro
Français
$
USD
John Vincent
@liaapple88
Tech Savvy Solutions with Precision and Efficiency!
Philippines
Anglais
À propos de moi
Versatile customer service and technical support professional with extensive experience in incident response and security monitoring. Capable of cultivating strong customer relationships and collaborating across teams to resolve issues effectively. Solid foundation in web development complements technical troubleshooting skills, ensuring comprehensive support for clients
Compétences
John Vincent
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance client
I will provide professional customer support, technical and live chat support
Saisie manuelle de données
I will do fast and accurate data entry, typing, and encoding tasks
Portfolio
Expérience professionnelle
Customer Support Representative
Wells Fargo • Temps plein
Jun 2025 - Present • 11 mos
Handle high-volume customer interactions via phone, email, and chat while maintaining service quality Resolve inquiries, account concerns, and service-related issues efficiently Ensure compliance with company policies and financial service standards Maintain accurate documentation of customer interactions using internal systems
Senior Specialist
Target • Temps plein
Sep 2024 - Jan 2025 • 4 mos
Worked as a senior specialist under BPO Company 24[7].ai Philippines where I handled inbound chat ancalls
Customer Service Representative
Teleperformance • Temps plein
Nov 2022 - Mar 2024 • 1 yr 4 mos
Provided technical troubleshooting for audio products (setup, connectivity, repairs) Assisted customers with orders, refunds, exchanges, and warranty claims Handled support via phone, email, and chat, ensuring timely resolution Escalated complex issues and documented all interactions accurately
