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lilhaniix

Ahmed Hani

@lilhaniix

Trainer

Égypte
Anglais, Arabe
Certaines informations sont présentées en anglais.
À propos de moi
I am a proactive and results-driven professional with over 4 years of experience in customer service, sales, and technical support. I am a skilled trainer and coach known for developing high-performing teams. I am an expert communicator with proven capabilities in enhancing operational efficiency and customer satisfaction.... Plus d’infos

Compétences

l
lilhaniix
Ahmed Hani
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Génération de leads
I will be your expert cold calling agent that books more client meetings
De25 $US / projetPlus de détails

Expérience professionnelle

Vodafone

customer service

Vodafone • Temps plein

Sep 2021 - Aug 2022 • 11 mos

Delivered high-quality technical support, reducing customer escalations by 90%. Authored comprehensive troubleshooting guidelines, enhancing first-call resolution rates by 25%. Streamlined processes, resulting in a 15% reduction in average handling time.