
Khalima C
Virtual Assitant Specialized in Research, Customer Support and Administration
Compétences

Voir mes services

Expérience professionnelle
Remote Scorer
Pearson • Freelance
Apr 2026 - Present • 4 mos
Assisted customers with account, scheduling, and testing-related inquiries through phone, email, and online support channels. Resolved customer issues while maintaining high standards of professionalism and accuracy. Managed confidential information and followed established procedures to ensure compliance and data security. Documented customer interactions and maintained detailed records in company systems. Demonstrated strong problem-solving skills by identifying solutions and escalating complex issues when necessary. Worked effectively in a performance-driven environment while meeting productivity and quality goals. Utilized multiple software platforms simultaneously to support customers and complete administrative tasks.
Self Employed
Temps plein • 4 yrs 4 mos
Residential assistant
Feb 2024 - Jun 2026 • 2 yrs 4 mos
Company: The ARC of Atlantic County Provided administrative and operational support for residential property management activities. Managed tenant communications, responding to inquiries and resolving issues in a professional and timely manner. Coordinated scheduling for property inspections, maintenance requests, and service appointments. Maintained accurate records, documentation, and digital filing systems. Assisted with data entry, report preparation, and tracking property-related information. Collaborated with contractors, vendors, and residents to ensure efficient operations. Prioritized multiple tasks while meeting deadlines in a fast-paced remote environment.
Research Assistant
May 2022 - May 2024 • 2 yrs
Company: Stockton University Conducted online research and gathered information from multiple sources to support projects and decision-making. Compiled, organized, and maintained research data in spreadsheets, databases, and digital records. Analyzed information and summarized key findings into clear, concise reports. Verified the accuracy and reliability of information through cross-referencing and fact-checking. Assisted with data entry, documentation, and record management while maintaining attention to detail. Performed internet research on industry trends, organizations, and relevant topics as assigned. Managed multiple research projects simultaneously while meeting deadlines. Collaborated with team members to collect, organize, and present information effectively. Utilized Microsoft Excel, Google Sheets, Google Docs, and online databases to track and report findings. Demonstrated strong analytical thinking, problem-solving, and organizational skills.