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Mercedes L
@lockeopsconsult
Business Operations Consultant
États-Unis
Anglais
À propos de moi
I’m a Business Operations and Customer Experience Consultant with 35+ years of professional experience, including 20+ years in leadership. I help entrepreneurs and small businesses organize operations, document workflows, develop SOPs, improve customer service, and build practical systems that make day-to-day business easier to manage. My experience includes process improvement, quality assurance, training and onboarding materials, customer service procedures, business documentation, project coordination, and operational support.
Compétences
Mercedes L
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Efficacité et automation des entreprises
I will create professional sops and business process documentation
