l
lucas_felca

Lucas F

@lucas_felca

Bilingual VA

Brésil
Portugais, Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
PUC-SP Business Admin grad with corporate marketing experience at a German multinational. Bilingual VA (EN/PT/ES) helping C-suite execs reclaim time & streamline ops. I master Advanced Excel/Sheets for data, translate/localize business docs with cultural precision, and create SOPs for efficiency. Tech-savvy with Slack, Trello, Asana & Google Workspace. Plus: AI voiceovers (Google AI Studio) & video editing (DaVinci). I research verified leads in US/LatAm, with proven e-commerce support. Native PT | Fluent EN | Adv ES. Available now. Detail-oriented. Message me!... Plus d’infos

Compétences

l
lucas_felca
Lucas F
hors ligne • 
Temps de réponse moyen de 15 heures

Voir mes services

Assistance générale
I will be your bilingual VA for admin and excel

Expérience professionnelle

Siemens_Healthineers

Marketing & Communications Intern | Customer Services LAM

Siemens Healthineers • Temps partiel

Jul 2024 - Dec 20251 yr 5 mos

Idealized and led the Feedback Solidário project in partnership with GRAACC, managing timeline, budget, and stakeholder alignment to increase customer engagement. Supported Brazilian e-commerce operations by acting as a bridge between international IT and local teams. Managed weekly data submissions to global headquarters, ensuring SAP report accuracy. Developed quarterly KPI reports on customer satisfaction and managed critical End of Support (EoS) communications and process standardization.