Luis Sterling

administrative assistant

Electric by D'Ieteren • Temps plein

Aug 2025 - Feb 2026 • 6 mos

Process Standardization: Spearheaded the standardization of administrative workflows, creating a more consistent and reliable operational framework that significantly enhanced overall team productivity. Digital Transformation: Led the strategic migration of physical records into digital assets, ensuring data integrity and optimizing information accessibility for faster decision-making. Operational Efficiency: Refined and streamlined internal procedures, effectively eliminating bottlenecks and reinforcing the organization's administrative capacity. Accuracy & Data Management: Managed high-volume data transcription with meticulous attention to detail, converting legacy physical systems into modern, searchable digital formats.

Sales advisor

Daka David • Temps plein

Feb 2024 - Mar 2025 • 1 yr 1 mo

Consistently Surpassed Sales Targets: Successfully exceeded monthly sales quotas set by management by 40%, directly contributing to the store's overall profitability and growth. High Conversion Rate: Achieved a superior sales closing ratio through rapid identification of customer needs, ensuring that 7 out of every 10 consultations on the sales floor resulted in a successful purchase. Average Ticket Growth: Implemented effective cross-selling strategies, successfully including extended warranties and complementary products in 38% of total invoices. Excellence in Customer Service: Maintained an outstanding record in public relations, receiving direct commendations from customers and fostering repeat business through honest, empathetic, and professional advisory.