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Lukas Comer
@lukas_comer
Troubleshooting, IT Support, and Network Specialist
États-Unis
Anglais
À propos de moi
Struggling with a slow PC, frustrating errors, or a Wi-Fi connection that keeps dropping? I fix it remotely — fast, jargon-free, and while you watch.
With 5+ years of hands-on experience helping home users and small business owners, I've solved everything from blue screens and boot failures to malware and network issues. CompTIA ITF+ certified and working in tech support professionally — I take the time to explain what I did and why, so you're not left in the dark.
Message me before ordering if you're unsure — I'll tell you honestly whether I can help.
Compétences
Lukas Comer
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will fix your PC, provide IT support and remote tech help
Expérience professionnelle
Technical Support Technician
EssilorLuxottica • Temps plein
Jan 2024 - Present • 2 yrs 6 mos
I'm a Technical Support Specialist with 5+ years of overall tech experience, including 2+ years working professionally as a Level 1 Store Systems Support technician at Luxottica, one of the world's largest eyewear companies, supporting retail locations across US & Canada My day-to-day comes down to two things — replacing hardware when it's dead, and remotely troubleshooting everything else. Networks, telecom, software, POS systems, Account issues — if it's broken, I diagnose it fast and get it fixed. Here's what I can help you with: Remote troubleshooting for network and connectivity issues Telecom support and configuration Software diagnostics and fixes Hardware troubleshooting and replacement guidance Retail POS system support
