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luker30

Lucas D

@luker30

IT Support Analyst

Brésil
Portugais, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am an IT Support Analyst with experience in corporate systems, Windows environments, and Oracle databases. I specialize in data analysis and Business Intelligence using Power BI, SQL, and Python to support decision-making. I also develop system integrations using REST APIs and Laravel, focusing on technical efficiency and organizational growth.... Plus d’infos

Compétences

l
luker30
Lucas D
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance technique
I will provide remote it support, troubleshooting, and system administration
De15 $US / projetPlus de détails
Sites Web personnalisés
I will transform your excel spreadsheet into a custom web application
De80 $US / projetPlus de détails

Expérience professionnelle

Aviva

Aviva

Temps plein • 1 yr 3 mos

Service Desk Assistant

Mar 2021 - May 2022 • 1 yr 2 mos

Provided technical support and service desk assistance within the hospitality and tourism sector. Focused on resolving user requests, maintaining hardware and software infrastructure, and ensuring the operational efficiency of IT services for the organization's staff and guests.

IT Intern

Dec 2020 - Jan 2021 • 1 mo

Participated in an internship program focused on Information Technology operations. Assisted the technical team with routine maintenance, user support, and learning the foundational processes of corporate IT infrastructure and service management.