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Jessica
@lunaops
Hospitality Support Specialist l Multilingual Customer Service
Italie
Italien, Français, Anglais, Espagnol
À propos de moi
Hospitality professional with 7 years of experience in hotels in Florence,including Michelin ⭐️ establishments.I speak 4 languages and am passionate about creating memorable guest experiences. My expertise includes managing guest communication, handling bookings on OTAs (Booking, Expedia), and overseeing reservations, quotes, availability, and reviews. I also offer concierge services, such as restaurant bookings and tailored experiences. I work for a well-known Italian wine e-commerce company Mon-Fri until 6 PM, so I respond to messages during my free time, mainly in the evenings and weekends.
Compétences
Jessica
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Modèles de documents et mise en forme
I will set up your gmail and google workspace for your hotel
Conseillers locaux
I will arrange concierge services in florence for you
