Liam D

WhatsApp Automation and CRM Specialist, respond io and twilio integration

WhatsApp • Freelance

May 2022 - Present • 4 yrs 3 mos

I specialize in building and automating Respond.io WhatsApp customer support, CRM, and messaging systems for businesses, agencies, startups, and sales teams. My work includes Respond.io setup, WhatsApp Business API integration, Twilio integration, WhatsApp automation, customer support automation, AI agent integration, n8n workflow automation, CRM integration, API integration, lead capture, lead tracking, automated follow-ups, chatbot workflows, conversation flows, and sales automation. I create automated systems that help businesses manage WhatsApp conversations, respond to customers faster, organize leads, route conversations, automate repetitive tasks, and connect WhatsApp with their existing CRM and business tools. I also work with webhooks, APIs, Twilio SMS, WhatsApp messaging, CRM databases, n8n workflows, AI-powered customer support, automated notifications, lead management, customer journey automation, and custom workflow development.

Folk CRM and LinkedIn Automation Specialist

CRM Africa • Freelance

Apr 2022 - Present • 4 yrs 4 mos

I specialize in building and automating Folk CRM systems, LinkedIn outreach, and AI lead generation workflows for businesses, agencies, startups, consultants, and B2B sales teams. My work includes Folk CRM setup, CRM organization, LinkedIn automation, lead generation, lead management, lead tracking, sales pipeline setup, AI lead generation, automated follow-ups, contact management, and workflow automation. I create organized CRM systems that help businesses manage prospects, track leads, automate outreach, organize contacts, and maintain consistent follow-ups throughout the sales process. I also work with LinkedIn lead generation, LinkedIn prospecting, B2B lead generation, AI automation, CRM integration, sales automation, outreach workflows, prospect management, contact organization, and automated lead nurturing.

Twilio and A2P 10DLC Specialist, SMS activation

Twilio • Freelance

May 2020 - Present • 6 yrs 3 mos

I specialize in Twilio, A2P 10DLC registration, SMS messaging, GoHighLevel, and business communication automation for businesses, agencies, and sales teams. My work includes A2P 10DLC registration, Twilio setup, SMS activation, A2P rejection troubleshooting, campaign registration, messaging compliance, phone number configuration, SMS automation, and GoHighLevel integration. I help businesses configure their Twilio messaging systems, register A2P 10DLC campaigns, troubleshoot registration issues, resolve rejected applications, configure messaging services, and prepare business messaging systems for reliable SMS communication. I also work with GoHighLevel SMS, Twilio SMS API, A2P compliance, SMS workflows, business texting, phone number setup, messaging automation, CRM integration, webhooks, API integration, lead notifications, automated follow-ups, and customer communication systems. My work focuses on identifying configuration or registration issues, setting up the required messaging components, connecting communication platforms, testing SMS workflows, and helping businesses build organized and reliable Twilio and A2P 10DLC messaging systems.