Hammad Younas

CRM Automation Specialist

Itechera Solution • Temps partiel

May 2018 - Present • 8 yrs

• Designed and implemented complete CRM systems for service based and real estate businesses • Built high converting sales funnels with automated follow up sequences • Created multi step email and SMS workflows with tagging and conditional logic • Integrated AI chatbots and AI voice agents for instant lead response • Set up pipelines, opportunity tracking, and reporting dashboards • Connected Meta Ads and Google Ads with CRM including offline conversion tracking • Developed agency level snapshots for scalable deployment Result, Clients improved lead response time, increased booked appointments, and streamlined internal operations.

Agency Level Projects, Remote

Remote • Freelance

Aug 2021 - Dec 2025 • 4 yrs 4 mos

• Built white label CRM infrastructures for agencies • Created investor outreach automation systems • Designed automated booking and calendar management systems • Implemented lead qualification forms and survey based segmentation • Structured onboarding systems and internal automation SOPs • Provided technical training for teams on CRM usage and automation logic Result, Agencies reduced manual work and improved client retention through automation.