
M.MAHI
I am an Amazon FBM AtoZ Expert
Compétences

Voir mes services


Expérience professionnelle
Amazon Virtual Assistant
Self Employed • Indépendant
Nov 2021 - Present • 4 yrs 8 mos
Hello! My name is M.Mahi, and I’m an Amazon Virtual Assistant with over five years of experience helping Amazon sellers grow their businesses. I’ve worked with both new and established sellers, and that experience has helped me become confident in managing Amazon stores in a professional and reliable way. My main experience is in Amazon FBM, Amazon FBA, and Amazon Dropshipping. I offer complete A-to-Z account management and can take care of the daily tasks needed to keep your business running smoothly. I really enjoy product research because I believe every successful Amazon business starts with the right product. I look at the market, competitors, demand, and profit margins to find products with strong long-term potential. For Amazon FBM, I handle orders, tracking, supplier communication, cancellations, and on-time delivery while keeping account metrics in good shape. For Amazon FBA, I help with inventory management, shipment planning, listings, and stock control to avoid shortages or overstocking. I also have solid experience with Amazon Dropshipping. I take care of supplier communication, customer orders, tracking updates, inventory monitoring, price adjustments, and policy compliance. Customer service is another big part of what I do. I reply to messages, solve problems, process returns and refunds, and make sure customers have a smooth experience. I also keep an eye on account health, including Order Defect Rate, Late Shipment Rate, customer feedback, and policy notifications. On top of that, I optimize listings by improving titles, bullet points, descriptions, keywords, and backend search terms to help boost visibility and conversions. I believe in clear communication and always keep clients updated. I also stay up to date with Amazon’s latest policies and best practices so I can provide dependable support. Every Amazon business is different, so I adjust my approach based on each client’s goals. Whether you need help with product research, daily op