m
mahmoud_sayyad

Mahmoud A

@mahmoud_sayyad

CX BPO Operations Professional Customer Experience Specialist

Jordanie
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am an experienced retail professional and CX & BPO operations specialist with a strong focus on customer service excellence and team leadership. I have developed essential skills in managing operations, elevating customer experiences, and supporting collaborative team performance. I am passionate about continuous growth and committed to making a positive impact.... Plus d’infos

Compétences

m
mahmoud_sayyad
Mahmoud A
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance client
I will provide expert customer service, live chat and email support

Expérience professionnelle

Concentrix

Customer Service Advisor

Concentrix • Temps plein

Sep 2025 - Present • 1 yr 2 mos

Serving as a Customer Service Advisor within a global CX and BPO operations environment. Responsible for managing customer inquiries, providing technical support, and ensuring high levels of customer satisfaction through effective communication and problem-solving strategies in a dynamic call center setting.