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Mahmud Al Ashiq
@mahmud_ashiq
IT Support, Technical Support, System Administration
Bangladesh
Anglais, Bengali, Hindi
À propos de moi
Experienced IT professional specializing in server administration, virtualization, backup, and IT Support. Hands-on with enterprise server infrastructure, VMware, and Storage. Skilled in troubleshooting hardware/software issues. Delivered infrastructure and managed service support for government and corporate clients.
Compétences
Mahmud Al Ashiq
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will provide remote IT support and technical support for windows, linux, web hosting
Portfolio
Expérience professionnelle
IT Operations Support
Daraz • Temps plein
Oct 2024 - Jan 2025 • 3 mos
• Provided technical help to employees (remote and on-site), debugging hardware and software issues. • Supported IT asset management, including maintenance of laptops, desktops, printers, scanners. • Monitored and maintained network infrastructure, including Wi-Fi, ISP links, and LAN installations • Managed IT tickets and resolved support requests promptly, maintaining SLAs. • Participated in IT projects, logistical and technical support to meet project goals and deadlines.
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