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Data Analyst Salesforce CRM Analyst
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Salesforce CRM
S&P Global • Temps plein
Jun 2024 - Jun 2025 • 1 yr
Managed enterprise CRM datasets for 100+ internal users. Developed 20+ dashboards to track operational metrics and pipeline performance. Extracted data using SOQL for data-driven decision-making and performed deduplication and reconciliation. Automated business processes by migrating legacy workflows to Salesforce Flow and implemented data quality controls.