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Explorer
Fiverr Pro
Français
$
USD
Marcel H
@marcel_lucabv
Virtual Assistant for Customer Support, Operations and CRM Tasks
Pays-Bas
Néerlandais, Anglais
À propos de moi
I am a Dutch-English Virtual Assistant with hands-on experience in remote customer support, CRM/helpdesk operations and day-to-day business administration.
I currently support clients using tools like Gorgias and Trengo, handling customer inquiries, email and chat support, follow-ups, data entry and operational tasks.
My background in entrepreneurship, transport operations and customer service has taught me to work independently, stay calm under pressure and take ownership of my work.
I am reliable, accurate, practical and easy to communicate with. My first Fiverr client rated my work 5 stars.
Compétences
Marcel H
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Profils LinkedIn
I will professionally improve your linkedin profile and CV
Gestion du budget personnel
I will create a professional custom excel budget planner
Portfolio
Expérience professionnelle
Remote Customer Support Agent
Remote Support Nederland • Freelance
Jul 2026 - Present • 3 mos
Providing remote customer support and operational assistance. Handling customer calls, service requests, customer information and follow-up tasks in a professional remote working environment.
Customer Support Agent
IRMS
Jun 2026 - Present • 4 mos
Providing customer support for e-commerce clients using Gorgias and Trengo. Handling customer inquiries, order-related questions, follow-ups and administrative support while maintaining clear and professional communication.
Owner / Operations & Customer Service
Inter Travel • Indépendant
Oct 2024 - Present • 2 yrs
Managing day-to-day operations, customer communication, planning, supplier coordination, quotations and administrative tasks for an international passenger transport business. Responsible for solving operational issues, coordinating services and maintaining clear communication with customers and partners.
1 Avis
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1 à 1 avis sur 1
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