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marco_de_waard

Marco dw

@marco_de_waard

IT Support Lead, Process Automation and Operations

Pays-Bas
Néerlandais, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I'm Marco and I'm new here :) With a few years of IT Support/management experience, I'd like to use my skills for new projects to support in General IT (Tickets), Business process automation (BPA), and operations. I'd like to help small businesses and entrepreneurs optimize their daily workflows. Whether you need help setting up Google Workspace or Microsoft 365, automating repetitive tasks, minor querying data with SQL, or structuring your processes, I offer reliable, structured, and practical solutions. My goal is to handle your technical hassle so you can focus on growing your business... Plus d’infos

Compétences

m
marco_de_waard
Marco dw
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance technique
I will do google workspace, microsoft 365, and general IT support
De15 $US / projetPlus de détails
Assistance technique
I will be your dedicated remote IT support and helpdesk specialist
De20 $US / projetPlus de détails

Expérience professionnelle

Smollan

IT Support teamlead

Smollan • Temps plein

Aug 2023 - Present • 3 yrs 1 mo

Started here as my first IT job, after a 3 month schooling program at Startel, and quickly worked my way up to IT Team Lead through efficient handling and leadership skills (which I picked up from my former job as a Chef). Daily focused on learning and optimizing the service desk through various process implementations and workflow improvements.