m
marco_schmid

Marco S

@marco_schmid

IT Support Professional

Allemagne
Anglais, Allemand
Certaines informations sont présentées en anglais.
À propos de moi
I am a solutions-driven IT Support Professional transitioning from logistics to technical systems management. I bring a detective's mindset to troubleshooting, with a proven track record of developing custom JavaScript and Python tools to solve operational bottlenecks. I am eager to leverage my technical training and automation experience to support high-performing IT teams.... Plus d’infos

Compétences

m
marco_schmid
Marco S
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Recherche de produit
I will audit your amazon fba shipments, returns, and delivery performance
De25 $US / projetPlus de détails
Assistance technique
I will fix your computer, network or software problem fast
De15 $US / projetPlus de détails

Expérience professionnelle

Amazon

Logistic Operations Supervisor

Amazon • Temps plein

Aug 2022 - Present • 3 yrs 11 mos

Supervised night shift operations for 60,000+ packages nightly. Increased team quality scores from 76% to 99% and raised throughput from 1,200 to 2,200 packages per hour. Developed a performance dashboard for real-time KPI tracking and provided data-driven coaching during the transition to automated induction systems, ensuring smooth adaptation and sustained productivity.