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Fiverr Pro
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Maria Persson
@maria_persson
Customer Experience Support Operations Consultant
Irlande
Suédois, Anglais
À propos de moi
I am a Customer Experience & Support Operations Consultant with an e-commerce focus. I have experience supporting e-commerce brands with day-to-day customer support operations and CX improvements, focusing on stabilising and improving support processes during periods of growth.
Some of the services that I provide is Support Infrastructure Audit, Helpdesk Platform Migration, Automation & Workflow Design, Reporting & Analytics setup, Team Training & Onboarding and SLA Recovery & Crisis Response.
Compétences
Maria Persson
hors ligne •
Voir mes services
Consulting
I will manage your customer service operations and support
Expérience professionnelle
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7 yrs 1 mo
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Nov 2021 - Jan 2026 • 4 yrs 2 mos
Process Executive
Cognizant
Dec 2020 - Nov 2021 • 11 mos
