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Maria Salazar
@mariav_salazarf
ServiceNow Developer Functional Consultant
Argentine
Anglais
À propos de moi
I am a ServiceNow Developer and Functional Consultant with 2+ years of experience delivering enterprise solutions across ITSM, CMDB, HRSD, Service Catalog and integrations. I help businesses automate processes, troubleshoot complex issues and improve their ServiceNow platform using Flow Designer, ATF, Business Rules, Client Scripts, Script Includes and basic REST APIs integrations. I can support the full lifecycle, from requirement analysis and solution design to development, testing and implementation.
Compétences
Maria Salazar
hors ligne •
Voir mes services
CRM et développement ERP
I will create or improve your servicenow catalog item
CRM et développement ERP
I will build or fix your servicenow flow designer automation
Expérience professionnelle
Servicenow Developer
Banks • Temps plein
Jul 2026 - Present • 1 mo
• Develop and customize ServiceNow applications using JavaScript, Business Rules, Client Scripts, Script Includes and UI Policies. • Design and enhance ITSM processes, Service Catalog items, HR workflows and Workspace experiences. • Build and maintain REST integrations, Import Sets and Transform Maps with external systems. • Configure Flow Designer automations and optimize business processes to reduce manual effort. • Troubleshoot complex production issues, perform root cause analysis and deliver scalable solutions. • Collaborate with architects, business analysts and cross-functional teams in an Agile environment. • Contribute to Project Workspace, UI Builder and enterprise platform enhancements following ServiceNow best practices.
ServiceNow Developer
Boehringer Ingelheim • Temps plein
Nov 2023 - Apr 2026 • 2 yrs 5 mos
• Worked as a ServiceNow Developer and Business Process Consultant for a global pharmaceutical organization, focusing primarily on ITSM while supporting HRSD, CMDB and Service Catalog. • Collaborated directly with clients to gather and analyze requirements, evaluate solution options, create user stories and manage the development lifecycle from analysis through implementation and testing. • Led the first implementation of ServiceNow Automated Test Framework (ATF) within the engagement, improving automated testing and regression coverage. • Designed complex Flow Designer automations for task approvals and notification optimization, reducing unnecessary communications to employees. • Developed solutions using Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, Record Producers, REST integrations, Import Sets and Transform Maps. • Troubleshot complex issues, performed root cause analysis and delivered scalable solutions aligned with ServiceNow best practices.
Frontend Developer
Henry
Jun 2023 - Jul 2023 • 1 mo
Academic experience as a Frontend Developer. Focused on building user interfaces and implementing web design principles during an intensive short-term project or training period.
