
Yamaris
Virtual Assistant, Bilingual Specialist, and Digital Operations Support
Compétences

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Expérience professionnelle
Independent Customer Support & Operations Specialist
Arise • Indépendant
Jan 2020 - Present • 6 yrs 9 mos
Provided high-level remote administrative, technical support, and data management services for major corporate clients across diverse industries. Managed complex system workflows, handled confidential information securely, and met strict data entry and call quality performance metrics. Key Experience Highlights: Travel & Logistics Support: Executed new cruise bookings, modified complex passenger reservations, and managed high-volume itinerary data. Technical Support & Data Entry: Troubleshot Tier 1 software issues, processed customer data, and maintained extensive CRM databases while ensuring absolute data security.
Professional Spanish Interpreter
Propio • Temps plein
Jun 2019 - Dec 2019 • 6 mos
Provided high-stakes manual translation and interpretation across multiple industries, including corporate, technical, and client services. Maintained absolute data confidentiality, precision under pressure, and linguistic accuracy between English and Spanish speakers.