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Mark H
@mark_hocken
SOPs and Workflow Optimization
États-Unis
Anglais
À propos de moi
I help businesses eliminate chaos with clear, effective SOPs and process documentation. I turn messy workflows into simple, repeatable systems teams can actually follow. I also build personal development frameworks that improve habits, decision‑making, and performance. If you need clarity, structure, and documentation that drives real results, I’ve got you.
Compétences
Mark H
hors ligne •
Voir mes services
Business plans pour les startups
I will build business systems, sops, and workflows for all businesses
Portfolio
Expérience professionnelle
District Manager
Sleep Number • Temps plein
Nov 2008 - Feb 2026 • 17 yrs 3 mos
I have 17 years of experience in multi‑site retail operations, team leadership, and process improvement. I’ve managed large teams, improved daily workflows, and built systems that help businesses run more efficiently and consistently. My background includes district‑level leadership where I oversaw multiple locations, coached managers, improved communication, and implemented clear processes that reduced errors and increased productivity. Today, I use that experience to help small business owners create organized, easy‑to-follow SOPs and workflows. I focus on practical, real-world solutions that save time, reduce stress, and make daily operations smoother. I also use AI tools to speed up documentation and deliver accurate, professional results.
