Mark B

@markbernardin

Senior Enterprise Customer Success Manager

États-Unis

Anglais

Certaines informations sont présentées en anglais.

À propos de moi

I am a Senior Enterprise CSM and cybersecurity SME with 11+ years of experience specializing in at-risk account recovery. I execute a structured system to diagnose root-cause risk and rebuild executive alignment, consistently delivering 115%+ NRR on portfolios up to $8.5M. As a published author of six books on Customer Success, I bridge the gap between technical SOC operations and C-suite business objectives.... Plus d’infos

Compétences