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markcarlson232

Mark Carlson

@markcarlson232

B2B Email Writing for Follow Ups and Client Communication

Canada
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I help businesses follow up with warm leads and re-engage inactive prospects through clear, professional email messaging. This includes polite check-ins, recap emails, and short follow-up sequences designed to restart conversations without sounding pushy. My background is in B2B, client-facing environments where tone, clarity, and professionalism matter. The focus is always on practical communication that supports existing sales or client conversations. If you’re looking for follow-up emails that feel natural, respectful, and business-appropriate, feel free to reach out.... Plus d’infos

Compétences

m
markcarlson232
Mark Carlson
hors ligne • 

Voir mes services

E-mail et newsletters
I will write professional follow up emails for warm leads
De35 $US / projetPlus de détails

Expérience professionnelle

Senior Support Engineer

Solifi • Temps plein

Nov 2021 - Present • 4 yrs 6 mos

Work in a B2B SaaS environment managing and supporting a range of small- to large-ticket clients in the lease and finance industry. Responsible for professional client communication across support cases, follow-ups, issue resolution, and process improvement initiatives. Regularly write and refine clear, professional emails for client updates, next-step follow-ups, re-engagement of inactive cases, and coordination across internal and external stakeholders. Collaborate with sales and customer success teams to support client communication workflows. Focus on clarity, tone, and structure to ensure effective communication with business decision-makers.