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Masahiro
@masafuji
Malaisie
Japonais, Anglais
À propos de moi
Hi! I am a Native Japanese speaker based in Malaysia with a dual career as a Senior BPO Trainer and a Professional Japanese Tutor (active since 2020 at universities & online).
Unlike casual translators, I don't just speak the language; I teach the logic, grammar, and proper business etiquette ("Keigo") behind it.
My Expertise:
Business Translation: Professional emails & corporate docs.
AI Post-Editing: Making AI text sound 100% natural.
Tech & Gaming: Deep knowledge of PC hardware & games.
I guarantee professional, error-free Japanese. Let's work together!
Compétences
Masahiro
hors ligne •
Voir mes services
Traduction
I will l write or edit professional business japanese emails
Expérience professionnelle
Senior Trainer & QA Specialist (Japanese Market)
Concentrix • Temps plein
Jul 2020 - Present • 5 yrs 11 mos
Responsible for training native Japanese agents for global projects. Teach proper business Japanese (Keigo), cultural nuances, and customer service etiquette. Conduct Quality Assurance (QA) to ensure high standards in communication. Create and localize training materials and operation manuals.
Professional Japanese Tutor
University & Online Platforms • Temps partiel
Aug 2018 - Present • 7 yrs 10 mos
Teaching Japanese language to international students and business professionals (4 days/week). Specializing in grammar correction and natural conversation flow. Experience teaching business Japanese to corporate employees. Providing detailed feedback on writing and pronunciation.
Trainer (Japanese Market)
Sutherland • Temps plein
Jan 2018 - May 2020 • 2 yrs 4 mos
Conducted training for Japanese customer support agents. Facilitated product knowledge and soft skills training. Monitored agent performance and provided coaching. Managed training schedules and reporting.
