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masher_20

Masher Frank

@masher_20

Frank

Émirats Arabes Unis
Anglais, Kinyarwanda, Swahili
Certaines informations sont présentées en anglais.
À propos de moi
Are you spending too much time on administrative tasks instead of growing your business? I can help you get organized, save time, and keep your daily operations running smoothly. Here's how I can support your business: Administrative Support: Data entry, document formatting, spreadsheet creation, file organization, and report preparation. Finance & Bookkeeping Support: Expense tracking, transaction categorization, invoice preparation, accounts receivable tracking, and financial spreadsheet updates. Business Support: Customer support, CRM updates, lead list building, and database management.... Plus d’infos

Compétences

m
masher_20
Masher Frank
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Immatriculation d'entreprise
I will be your virtual and executive assistant in dubai
Assistance générale
I will be your virtual assistant in rwanda

Portfolio

Expérience professionnelle

Etisalat

Customer Service Specialist

Etisalat • Temps plein

Jun 2026 - Present • 5 mos

• Handling Etisalat And customer complaints, from calling and data problems to Etisalat Money issues. • Welcoming customers and Visitors to Etisalat and stores. • Cross-selling and upselling Etisalat products, from calling and data packages to home wireless and smart living accessories. • Ensuring an unmatched customer experience in Etisalat Stores.

Amazon

Customer Service Specialist

Amazon • Temps plein

Aug 2024 - Jan 2026 • 1 yr 5 mos

• Providing individualized support to customers depending on their complaints about products and delivery. • Maintaining relationships between existing and new clients of Amazon. • Take orders, calculate charges, and process billing or payments. • Helping clients to use different Amazon platforms to leverage the income from trade

Bank

Procurement Officer

Bank

May 2022 - May 2024 • 2 yrs

• Sourced vendors for materials, equipment, and systems—negotiated reasonable prices with suppliers worldwide. • Evaluated bids for more than 100 tenders using quotation comparison sheets • Ensured service level agreements in procurement procedures—worked with the user department for vendor evaluation. • Participated in physical verification and reconciliation of stock every month