I will deploy amazon connect IVR for a cc solution

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Expert VoIP Cloud and DevOps Solutions Scalable Secure and Tailored

I am a seasoned IT professional with over 14 years of experience in VoIP solutions, IVR systems, cloud infrastructure and DevOps practices. My expertise spans across industry leading technologies like...
À propos de ce service

Introduction

I will set up a complete contact center solution using Amazon Connect and PBX IVR, ensuring seamless inbound and outbound call management, IVR automation, call routing, and reporting.

With extensive experience in Asterisk, FreePBX, Kamailio, and Amazon Connect, I can provide a fully functional cloud-based or on-premise contact center to meet your business needs.

What You Get with This Gig

Amazon Connect Setup & Configuration (Cloud-based contact center by AWS)

PBX-Based IVR Development (Asterisk, FreePBX, FusionPBX, etc.)

Call Routing, Agent & Queue Setup

Integration with CRM & Ticketing Systems (Zoho, Salesforce, etc.)

Custom IVR Design & Auto Attendants

Omnichannel Support (Voice, Chat, Email, SMS)

AI-Powered Chatbots & Voice Bots (Lex, Lambda, AI-IVR)

Call Recording, Analytics, & Live Monitoring

STIR/SHAKEN Compliance for the US & Canada

  • I will ensure a seamless and professional experience tailored to your business needs.

Fournisseur:

Zoom

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GoTo Connect

OpenPhone

Dialpad Ai Voice

Mon portfolio

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