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MeiS
@meikautsar
Administrative Support and Data Management Specialist
Indonésie
Indonésien
À propos de moi
I am a hospitality and operations professional with experience in hotel administration, revenue management, quality assurance, operational reporting, and ISO 9001 documentation. I specialize in Excel reporting, data analysis, KPI tracking, SOP development, audit preparation, and administrative support. Detail-oriented and reliable, I am committed to delivering accurate, high-quality work on time while helping businesses improve efficiency, organization, and operational performance.
Compétences
MeiS
hors ligne •
Voir mes services
Saisie manuelle de données
I will do accurate data entry, excel data typing, and web research
Expérience professionnelle
Quality Assurance & Revenue Management Officer
Hotels Etc. • Temps plein
Apr 2014 - Present • 12 yrs 6 mos
Managed operational reporting, revenue analysis, quality assurance programs, and ISO 9001 documentation. Coordinated internal audits, monitored KPI performance, handled guest feedback analysis, and supported process improvement initiatives across departments. Achievements Improved accuracy and timeliness of operational and management reports. Coordinated ISO 9001 internal and external audit preparations. Developed and updated SOPs, policies, and quality management documents. Monitored hotel performance indicators including occupancy, ADR, and revenue trends. Supported corrective actions and continuous improvement programs based on audit findings and guest feedback.
