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Jerry Obando
@meingerobando
Hospitality Expert Remote Reservations Specialist
Costa Rica
Espagnol, Anglais
À propos de moi
Bilingual professional (Spanish/English) with over 17 years of experience in luxury hospitality and resort operations in Costa Rica.
I specialize in guest experience, reservations management, and property operations for high-end clients. Proven ability to deliver five-star service across phone, email, and digital channels using Opera PMS, CRM platforms, and advanced reservation systems. I am dedicated to helping property owners and hotel managers streamline their operations and ensure guest satisfaction.
Compétences
Jerry Obando
hors ligne •
Temps de réponse moyen de 17 heures
Voir mes services
Assistance client
I will be your professional reservation agent for hotels or vacation rentals
Expérience professionnelle
Property Manager — Rental Units
Hotels Etc. • Temps plein
Sep 2017 - Aug 2021 • 3 yrs 11 mos
Property Manager — Rental Units Reserva Conchal | Sep 2017 – Aug 2021 Managed day-to-day operations of a luxury rental unit portfolio, including guest communications, occupancy calendars, owner relations, and cross-departmental coordination using property management software and CRM platforms.
Administrative Assistant
GuestReady • Temps plein
Jun 2017 - Sep 2017 • 3 mos
Administrative Assistant — Rental Department Reserva Conchal | Jun 2017 – Sep 2017 Supported rental operations through documentation, reporting, and internal coordination.
Reservations Agent
Hotels Etc. • Temps plein
Jun 2016 - Jun 2017 • 1 yr
Reservations Agent — Condominiums Reserva Conchal | Jun 2016 – Jun 2017 Processed condominium rental reservations and handled guest inquiries via phone, email, and CRM.
