m
melisadiez

Melisa D

@melisadiez

Industrial Graphic Designer Digital Marketing Social Media Manager

Colombie
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am an Industrial and Graphic Designer with over 5 years of experience in digital marketing and branding strategy. I specialize in blending creativity with strategy to craft impactful visual identities and content campaigns that drive engagement. My expertise spans across product design, social media management, and visual communication to turn vision into value.... Plus d’infos

Compétences

m
melisadiez
Melisa D
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Marketing des réseaux sociaux
I will be your expert social media manager and content creator
De40 $US / projetPlus de détails
Stratégie marketing pour le e-commerce
I will etsy shop setup etsy product listings etsy SEO etsy traffic
De25 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Appliance_Genius

Technical Product Specialist/Customer Service

Appliance Genius • Temps plein

Dec 2023 - Apr 2025 • 1 yr 4 mos

● Proficiently drive user satisfaction by resolving daily client issues via calls and email, using OUTLOOK ● Provide strategic consulting to potential new customers' inquiries and requests via calls and email. ● Assist various departments contributing to a seamless workflow and problem-solving. ● Proactively track and follow up on cases in process, ensuring timely resolutions and preventing bottlenecks

Administrative Clerk

Warehouse Hotline • Temps plein

Feb 2023 - Sep 2023 • 7 mos

● Conducted daily freight revisions, ensuring accurate inventory and logistics management. ● Conducted detailed analysis and research of OSD cases, identifying causes and implementing corrective actions ● Proactively tracked and followed up on cases in process, ensuring timely resolutions and preventing bottlenecks.

Amazon

Hub Specialist – Customer Service Representative

Amazon • Temps plein

May 2022 - Oct 2022 • 5 mos

● Proficiently resolved client issues via calls, chat, and email, ensuring high satisfaction using AWS. ● Assisted drivers with geologistics challenges, optimizing operational efficiency. ● Efficiently escalated complex cases to relevant departments for timely resolution.