
Mercy Scotland
Shopify website designer, Skool community expert, Kajabi website designer
Compétences

Voir mes services


Portfolio
Expérience professionnelle
Freelance Online Community Manager
Fiverr • Freelance
Jul 2026 - Present • 2 mos
Set up and organized online communities on Skool, Circle, Discord, and Facebook Groups. Created onboarding experiences for new members. Moderated discussions and maintained community guidelines. Planned and scheduled engaging content and announcements. Uploaded courses, resources, and digital materials. Increased member engagement through events, polls, and discussions. Provided member support and community management.
Community Growth Manager
Facebook • Freelance
Oct 2024 - Present • 1 yr 11 mos
Managed online communities for coaches, educators, and digital businesses. Developed engagement strategies to improve member participation. Organized community content and learning resources. Welcomed new members and answered support questions. Maintained a positive and active community environment. Assisted with community launches and ongoing management.
Fashion E-Commerce Store Redesign
Luxe and Allure • Freelance
May 2026 - Jun 2026 • 1 mo
Challenge: Their existing Shopify store had poor design, low conversion rates (1.2%), and high bounce rates. What I Did: Redesigned entire store with modern, premium aesthetic Customized Shopify theme to match brand identity Optimized product pages with high-quality images and compelling copy Integrated Oberlo for inventory management and Klaviyo for email marketing Set up abandoned cart recovery flows Implemented fast shipping calculator and trust badges Mobile optimization for seamless shopping experience Results: ✅ Conversion rate increased from 1.2% to 4.8% (4x improvement) ✅ Monthly revenue increased by $15,000+ ✅ Bounce rate reduced by 45% ✅ Average order value increased by 32% ✅ Mobile sales grew by 60% Tools Used: Shopify, Liquid, CSS, Oberlo, Klaviyo, Google Analytics