m
micasanf

Micaella Nil

@micasanf

Happy Virus Virtual Assistant

Philippines
Anglais, Tagalog
Certaines informations sont présentées en anglais.
À propos de moi
I am a virtual assistant with a background in Computer Science and experience in customer service. I am proficient in computer and technical tasks, and I am confident in handling digital tools, online platforms, and administrative support work. I am organized, adaptable, and able to manage multiple tasks efficiently while maintaining good communication and attention to detail.... Plus d’infos

Compétences

m
micasanf
Micaella Nil
hors ligne • 
Temps de réponse moyen de 2 heures

Voir mes services

Messagerie et envoi d'e-mails
I will provide virtual assistant services

Portfolio

Expérience professionnelle

Amazon

Customer Service Associate

Amazon

Apr 2023 - Jul 20233 mos

I handled customer returns and refunds, assisted in resolving customer issues, and coordinated with relevant teams, including handling police reports related to customer orders when necessary. I managed high-volume customer interactions with professionalism and empathy in a fast-paced environment, ensuring accuracy, compliance with company policies, and consistent service performance.