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Miguel Lopez

@miguel_sfcons

Salesforce Certified Specialist, Optimizing Workflows, Automation solutions

Mexique
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am a Certified Salesforce Administrator specializing in security architecture, advanced automation, and Experience Cloud implementations. With hands-on expertise in optimizing complex CRM environments, I bridge the gap between technical Salesforce capabilities and strategic business goals. I specialize in designing advanced solutions for the core Salesforce Clouds (Service, Sales and Experience) that streamline operations, managing robust data governance models (OWDs, Role Hierarchies, and Permission Sets), and ensuring flawless user lifecycle management.... Plus d’infos

Compétences

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miguel_sfcons
Miguel Lopez
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

CRM et développement ERP
I will setup salesforce roles and profiles and security
CRM et développement ERP
I will build advanced salesforce flows and automation

Expérience professionnelle

Coppel

Coppel

Temps plein • 6 yrs 3 mos

Senior Salesforce CRM Programmer

Sep 2024 - Present1 yr 11 mos

Currently serving as a Senior Programmer specializing in Salesforce CRM. Responsible for developing and maintaining CRM solutions to optimize business processes and customer relationship management within the organization.

Senior CRM Analyst

Apr 2023 - Sep 20241 yr 5 mos

Performed high-level analysis of CRM systems to improve operational efficiency. Focused on data management and system enhancements to support customer-centric business strategies and technical requirements.

Operations Analyst

May 2020 - Apr 20232 yrs 11 mos

Served as an Operations Analyst focusing on Salesforce CRM and customer service projects. Managed operational workflows and implemented project improvements to enhance the overall customer experience.