m
mihi_nish

M. Nishara

@mihi_nish

Virtual Assistant, Data Entry Specialist, Customer Support, Book Editing

Sri Lanka
Anglais, Cinghalais
Certaines informations sont présentées en anglais.
À propos de moi
Hello! I am a reliable and detail-oriented Virtual Assistant with professional experience in data entry, customer support, and administrative tasks. I previously worked as a Senior Executive in a call center, where I handled inbound and outbound calls, prepared reports, managed SMS gateways, and maintained accurate records. My services include: * Data Entry * Excel and Google Sheets * Internet Research * Email Management * Customer Support * PDF to Excel/Word Conversion I am committed to delivering accurate, high-quality work on time and providing excellent service to every client.... Plus d’infos

Compétences

m
mihi_nish
M. Nishara
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Messagerie et envoi d'e-mails
I will do data entry, excel work , and virtual assistant tasks
De10 $US / projetPlus de détails
Assistance générale
I will provide professional virtual assistant and customer support service
De5 $US / projetPlus de détails

Portfolio

Expérience professionnelle

British_Council

Senior Executive - Call Centre

British Council • Temps plein

Jun 2023 - Present • 3 yrs

I have been working with the company since 2023, initially joining as an Executive – Call Centre. In 2026, I was promoted to Senior Executive – Call Centre in recognition of my performance and responsibilities. My responsibilities include handling inbound and outbound calls, maintaining operational and performance reports, managing customer messages and responses, and coordinating daily call centre activities. In addition, I am responsible for stationery handling and inventory reporting. I regularly work with Google Sheets and Microsoft Excel for reporting, data management, and operational tracking.