
Daniel M
QA Engineer Manual Automation Test Analyst
Compétences

Voir mes services

Expérience professionnelle
Test Engineering Analyst
Accenture • Temps plein
Jun 2022 - Jul 2025 • 3 yrs 1 mo
Created detailed test cases from requirements for comprehensive coverage. Executed manual tests across UIs and workflows, and ran automated suites for functional and regression validation. Documented and reported defects, verified fixes, and collaborated with developers and product managers. Improved manual test processes and reviewed automated scripts for reliability and maintainability.
Customer Service Representative
Asda • Temps partiel
Nov 2011 - Jan 2012 • 2 mos
Assisted customers in a retail environment, managing transactions and resolving queries to maintain a positive shopping experience.
Customer Service Representative & Technical Support
TalkTalk • Temps plein
Sep 2009 - Aug 2010 • 11 mos
Provided combined customer service and technical support, troubleshooting connectivity issues and managing account inquiries for telecommunications users.