milton19

IT Systems Support

Touch Africa • Temps plein

Oct 2018 - Present • 7 yrs 7 mos

With 10 years of hands-on experience supporting Point of Sale (POS) systems in retail environments, I specialise in delivering reliable, efficient, and professional IT solutions for businesses in the region. My expertise spans both hardware and software deployment and support, computer networks, user training, and system optimisation, ensuring your operations run smoothly with minimal downtime.

IT Support Consultant

Arachnid Design • Temps plein

Dec 2013 - Oct 2018 • 4 yrs 10 mos

Experienced in providing end-to-end IT Point of sale systems support, covering hardware installation, hardware repair, software configuration, system troubleshooting, and network connectivity for customers nationwide.

Data Entry Clerk

Montagu Spar • Temps plein

Dec 2009 - Dec 2013 • 4 yrs

As a Data Capture Clerk in a retail store, I was responsible for accurately entering and maintaining sales, inventory, and customer data in the POS and inventory management systems. I processed transactions, recorded stock movements, and updated product information, ensuring data integrity and accuracy. I also generated reports for management, verified and corrected errors, maintained organized records, and coordinated with store staff to resolve discrepancies. Proficient in retail softwares(Retail office, Sigma, Ultisales and Ivend Retail) and Microsoft Excel, I supported smooth store operations through meticulous data management and reporting.