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Mimi
@mimi_arellano
Data Entry, Product Data Analyst, Data Research, QA and Data Cleanup
Philippines
Anglais
À propos de moi
I am a detail-oriented Product and Data Analyst with 11 years of experience in product data management, quality assurance, data research, and customer support. For the past five years, I have specialized in product data research, validation, QA reviews, data cleanup, and maintaining accurate product information. Previously, I spent six years as an Extended Warranty Contract Analyst, ensuring contract accuracy and compliance. I began my career as a Customer Care Representative in the telecommunications industry, developing strong communication, problem-solving, and customer service skills.
Compétences
Mimi
hors ligne •
Voir mes services
Saisie manuelle de données
I will do accurate excel data entry and copy paste work
Rédaction et traduction
I will type clear and legible handwritten documents
Expérience professionnelle
Product Data Analyst
CarParts.com • Temps plein
Jun 2020 - Jan 2026 • 5 yrs 7 mos
- Research and compile accurate product data for automotive e-commerce SKUs using supplier documentation and manufacturer websites as primary sources. - Maintain and update product catalogs by ensuring data accuracy, completeness, and consistency. - Perform data validation, quality assurance reviews, and data cleanup to identify and resolve discrepancies. - Utilize Microsoft Excel extensively for data analysis, validation, and reporting. - Verify product specifications, attributes, and compatibility information to support accurate product listings. - Prepare reports and contribute to continuous improvements in data quality and workflow efficiency. - Collaborate with internal teams to ensure timely and accurate product information across the product database.
Contract Analyst Customer Support
Ford Motor • Temps plein
Jul 2013 - Jun 2020 • 6 yrs 11 mos
Extended Warranty Contract Analyst - Analyzed and processed requests from dealers, customers, and lienholders related to extended warranty contracts. - Performed contract data entry, maintenance, upgrades, and ownership transfers while ensuring accuracy and compliance with company policies and provisions. - Reviewed contract eligibility and validated requests based on coverage terms and program guidelines. - Provided back-office support to Customer Service and Administrative Representatives by resolving contract disputes, researching complex cases, and clarifying policy details. - Maintained high standards of data accuracy, quality, and turnaround time while meeting productivity goals. - Assisted with ad hoc projects and process improvement initiatives as assigned by management.
