Parcourir les catégories
Explorer
Fiverr Pro
Français
$
USD
I will remote IT support to fix computer issues and remove viruses fast
I will provide IT support, Design, Data Entry, and System Tasks
Hi, I'm Muntaha — an IT support specialist and graphic designer based in Pakistan.
On the tech side, I provide fast, secure remote IT support: troubleshooting, virus removal, network fixes, and PC op...
À propos de ce service
Need fast remote IT support? I will fix your computer issues remotely - quickly, safely, and with zero hassle.
WHAT YOU GET
- Remote IT support for Windows and network problems
- Troubleshooting for crashes, errors, slow performance, and freezing
- WiFi and network connection fixes
- Virus and malware removal
- Software installation, updates, and driver support
- Data backup guidance
HOW IT WORKS
1. Message me before ordering with a short description of your issue
2. We connect through a one-time remote session (AnyDesk or TeamViewer)
3. You watch everything I do in real time - you stay in full control
4. Your issue is fixed and verified working
DELIVERY TIME
The Basic package fixes one issue within 1 day.
- The Standard package fixes up to 3 issues within 2 days. The Premium package gives you a full month of support. Every package includes 1-2 revisions, and extra revisions are available as a gig extra.
- Please message me before ordering so I can confirm I can fix your issue. If I cannot resolve it, you will not be charged for the fix. Let's get your computer running perfectly again!
Système opérateur:
Windows
•
Linux
•
Unix
•
IOS
•
Android
FAQ
How do you access my computer remotely?
I use secure, industry-standard remote desktop software like AnyDesk, TeamViewer, or Quick Assist. You will provide a one-time access code, and you can monitor everything I do on your screen in real time.
Is remote support safe and secure?
Absolutely. You have full control during the entire session. You can see every action on your screen, and once the session ends and you close the software, I cannot access your system again without a new permission code from you.
What if my internet isn't working or drops during the session?
For network/Wi-Fi issues, I can guide you step-by-step via Fiverr chat or voice call to perform basic physical checks (like restarting equipment or command prompts) to get your connection back online first.
What information do I need to provide before ordering?
Please message me with a short description of the problem, any error messages/screenshots you have, and your operating system (e.g., Windows 10, Windows 11). This helps me assess the situation instantly.
What if you are unable to fix my issue?
Customer satisfaction is my top priority. If I am unable to diagnose or fix the issue due to a limitation on my end, you will receive a 100% full refund or cancellation—no questions asked.
Can you help with hardware repairs or physical damage?
Remote support only covers software, system configuration, drivers, network setup, and performance issues. Physical hardware damage (like a broken screen or dead hard drive) requires in-person repair, but I can help you diagnose if hardware replacement is needed.
How long does a typical troubleshooting session take?
Most software and performance issues are resolved within 30 to 60 minutes. Complex tasks like full malware removal or deep system recovery may take a bit longer.
How fast is your remote IT support delivery?
The Basic package fixes one issue within 1 day, the Standard package fixes up to 3 issues within 2 days, and the Premium package gives you a full month of remote IT support. If you need it sooner, message me before ordering and I will do my best to help.
Do I get revisions if my computer issue comes back?
Yes. Every package includes 1-2 revisions, so if the same computer issue returns shortly after the fix, I will take another look at no extra charge. Extra revisions are available as a gig extra.
